Privacy Policy

Last Updated: July 23, 2026

At Anchor Nomad (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when you visit https://anchornomad.com or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

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1. Who We Are

Anchor Nomad is an independent consulting service that provides experience-based guidance for individuals applying for the DE Rantau Malaysia Nomad Pass.

We are not affiliated with, endorsed by, or authorised by MDEC, the Immigration Department of Malaysia, or any Malaysian government authority.

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2. Information We Collect

Depending on how you interact with us, we may collect:

Information You Provide

This includes information you voluntarily submit, such as:

• Full name
• Email address
• Country of residence
• Nationality
• Employment details
• Income information (only if relevant for eligibility assessment)
• Documents you choose to share for review
• Information shared during consultation calls
• Any information included in contact forms or emails

You are under no obligation to provide personal information, but some services may not be possible without it.

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Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Time spent on pages
• General website usage statistics

This information helps us improve our website and services.

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3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Schedule free consultation calls
• Assess DE Rantau eligibility
• Review application documents
• Provide personalised guidance
• Improve our website and services
• Communicate important updates
• Maintain internal records
• Prevent fraud or misuse

We only collect information that is reasonably necessary to provide our services.

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4. Consultation Documents

If you voluntarily send us documents for review, including passports, contracts, proof of income, insurance documents, or supporting paperwork:

• They are used solely to provide the requested guidance.
• They are never sold.
• They are never published.
• Access is limited to the Anchor Nomad team involved in your consultation.

We encourage clients to avoid sharing unnecessary sensitive information.

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5. Cookies

Our website may use cookies and similar technologies to:

• Remember visitor preferences
• Improve website performance
• Measure website traffic
• Analyse visitor behaviour

You may disable cookies through your browser settings, although some website features may not function correctly.

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6. Analytics

We may use third-party analytics services, such as Google Analytics, to understand how visitors use our website.

These services may collect anonymous usage information, including pages viewed, session duration, device type, and general geographic location.

No personally identifiable information is intentionally shared through analytics unless you voluntarily provide it through our forms.

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7. Email Communications

If you contact us by email or through our contact form, we may use your information to:

• Respond to your enquiry
• Provide requested services
• Send updates related to your consultation

We do not send unsolicited marketing emails.

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8. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers that help us operate our business, such as:

• Website hosting providers
• Email providers
• Scheduling platforms
• Cloud storage providers
• Analytics providers

These providers only receive information necessary to perform their services.

We may also disclose information if required by law.

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9. Data Security

We take reasonable administrative and technical measures to protect your information against unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic transmission or online storage can be guaranteed to be completely secure.

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10. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, we will securely delete or anonymise it where reasonably possible.

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11. International Visitors

Anchor Nomad works with clients from around the world.

By using our services, you understand that your information may be processed in Malaysia or other countries where our service providers operate.

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12. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

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13. Third-Party Links

Our website may contain links to third-party websites, including official government resources.

We are not responsible for the privacy practices of external websites.

We encourage you to review their privacy policies before providing personal information.

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14. Children’s Privacy

Our services are intended for adults.

We do not knowingly collect personal information from individuals under 18 years of age.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will always be posted on this page with the revised “Last Updated” date.

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16. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

Anchor Nomad

📍 Kuala Lumpur, Malaysia

📧 [email protected]

🌐 https://anchornomad.com